FAQ
Clear answers for donors and partners.
For individual donors
Where does my donation go?
Your donation supports durable Solaville solar lights, international shipping, local community distribution and basic user training. Project summaries will be published publicly.
How do I know lights reach beneficiaries?
After project completion, we share field updates including village photos, beneficiary stories and project summaries.
Can I choose a country or village?
Small individual donations go into the general project pool. Large donations can be discussed for directed regional support.
Can I give monthly and cancel?
Both one-time and monthly giving can be supported. Monthly giving can be cancelled at any time with no binding contract.
Will I receive a receipt?
An electronic donation receipt is issued automatically after donation. Tax treatment depends on the donor jurisdiction and the foundation’s verified legal status.
How long will the light last?
The foundation selects industrial-grade lights for hot, dusty rural conditions and provides basic maintenance training.
For corporate & institutional partners
Can we add our company logo?
Yes. Brand customization may be available on lights, project reports and promotional materials.
Can you provide CSR reports and field media?
After implementation, full project reports, on-site photos and short video materials can be provided.
Can we purchase lights without distribution?
Yes. Choose supply-only or a full package that includes distribution and user training.
Can you provide audit documents?
Material lists, project records and donation documentation can be prepared for corporate audit needs.
What is the usual project timeline?
A typical project may take 8–12 weeks from confirmation through delivery, depending on order size and destination logistics.
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